Technology that delivers real business benefits

3rdmill can manage all the hardware, software and support requirements for your organisation. This service is modelled on our proven standard operating environment and neatly packaged in a predictable monthly instalment program. Reduce your support costs and benefit from a standardised environment that’s simple to budget for and operate

How do you get there?

1. You will receive a proposal detailing your monthly commitment (service and hardware/software packaged on a lease over 36 months);

2. The proposal outlines all the inclusions in the standard package, and additional items that you might need over the 36 month period;

3. After you approve the proposal, we will get the ball rolling;

4. A data migration plan is developed;

5. Cabling is organised;

6. We configure all the devices centrally, for shipment to your network;

7. Your new network will include:

* automatic updates of anti-virus,
* Windows Critical-upgrades,
* roaming profiles (you can sit on any desk!),
* automatic backup to tape and to the network,
* automatic archival of data
* remote secure access

8. All items are configured according to standards developed by 3rdmill over the years;

9. You can connect the devices yourself, as all PC’s are identical and all the smarts are controlled on the server – it should take 1 hour for you to connect the server and networking equipment, and approximately 20 minutes per PC;Alternatively, we will get one of our technical staff (or one of our partner organisations) to go on-site.

10. 3rdmill will remotely attach to your network to verify all the equipment, and initiate the data migration – at this point, your old network will be deactivated;

11. After completing the data migration, the new network is available for you to test (testing plan is provided as part of the data migration plan);

12. A housekeeping and security checking regime is established, for regular upkeep of your network;

13. Our remote support regime will ensure continuous smooth operation

14.Your monthly fee includes all the hardware, software and services required to maintain your network

15.After 3 years, you can carry on with support services only or carry out a complete refurbishment to update the hardware and the software (recommended).